Privacy policy
2. Privacy Policy
Last Updated: September 10, 2026
At Vayyaarie Sarees (A Unit of Vaarahi Silks), we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, process and share information when you visit www.vayyaariesarees.com , place an order, create an account, communicate with us, use Video Call Shopping or otherwise interact with our services.
Our online store is powered by Shopify.
The reference privacy policy you provided also covers personal information such as contact, account, transaction, communication, device and usage data, and explains how such information is used for orders, marketing, security and customer support.
Business Identity
Vayyaarie Sarees is a Unit of Vaarahi Silks.
Vayyaarie Sarees operates under the applicable GST registration and PAN of Vaarahi Silks.
For applicable privacy and data-protection purposes, Vaarahi Silks is the operating business responsible for the collection and processing of personal information through Vayyaarie Sarees and its website.
Information We Collect
Depending on how you interact with us, we may collect:
Contact Information
Name, phone number, email address, billing address and shipping address.
Account Information
Account details, saved preferences and login-related information.
Order & Transaction Information
Products viewed or purchased, cart details, order history, returns, exchanges, cancellations, payment status and transaction information.
Payment Information
Payments are processed through authorized payment gateways.
We may receive transaction status and payment-confirmation details needed to complete your order.
Customer Communications
Information you provide when contacting us through:
- Phone
- Website forms
- Customer support
- Video Call Shopping
Device & Website Information
Information such as IP address, browser type, device information and website usage may be collected automatically.
How We Collect Information
Information may be collected:
- Directly from you
- When you place an order
- When you create an account
- When you contact customer support
- During Video Call Shopping
- Automatically through our website
- Through cookies and similar technologies
- Through Shopify
- Through payment service providers
- Through courier and logistics partners
- Through analytics and advertising services where applicable
The source policy similarly identifies direct collection, automated collection, service providers and third parties as information sources.
How We Use Your Information
We may use your information to:
- Process orders
- Process payments
- Arrange shipping and delivery
- Provide tracking information
- Send order updates
- Provide customer support
- Manage customer accounts
- Handle eligible returns and exchanges
- Provide Video Call Shopping assistance
- Respond to product enquiries
- Improve our website and services
- Recommend products
- Prevent fraudulent activity
- Maintain accounting and transaction records
- Comply with applicable legal requirements
- Send promotional communications where permitted
Order Communications
We may send communications relating to:
Order Confirmation | Payment Updates | Dispatch Updates | Tracking Details | Delivery Information | Exchange Updates | Customer Support
These communications are necessary for completing your transaction and may still be sent even if you opt out of marketing communications.
Marketing Communications
Where permitted, we may send information about:
- New arrivals
- Latest collections
- Offers
- Promotions
- Store events
- Festive collections
- Website promotions
- Product recommendations
Marketing communications may be sent through email, SMS, WhatsApp or other permitted channels.
You may opt out of promotional communications using the available unsubscribe option or by contacting us.
How We Share Information
We may share necessary information with trusted service providers including:
- Shopify
- Payment gateways and processors
- Banks
- Courier and logistics partners
- Website and technology providers
- Customer-support services
- Analytics providers
- Advertising and marketing platforms
- Professional advisers
- Government or regulatory authorities where legally required
The source privacy policy similarly provides for disclosures to Shopify, payment, fulfilment, shipping, marketing and other service providers.
We do not sell your personal information for money.
Shopify
Our website is powered by Shopify.
Shopify may collect and process information about your access to and use of our online store in order to provide ecommerce, security and related services.
The reference policy specifically explains Shopify's role in processing store and customer information.
Payment Security
Payments are handled through authorized payment providers.
Vayyaarie Sarees does not generally directly store complete credit-card or debit-card information submitted through third-party payment gateways.
Customers should never share their:
OTP | PIN | CVV | Password | Banking Credentials
with anyone claiming to represent Vayyaarie Sarees.
Cookies & Analytics
Our website may use cookies and similar technologies to:
- Maintain your shopping cart
- Remember preferences
- Improve website functionality
- Understand website traffic
- Analyse customer interaction
- Measure marketing performance
- Support relevant advertising
Courier & Delivery Information
To complete your order, necessary information such as your name, phone number, delivery address and order details may be shared with courier and logistics partners.
Video Call Shopping
Information voluntarily provided during Video Call Shopping may be used to:
- Assist with product selection
- Confirm product availability
- Process orders
- Arrange payment
- Arrange delivery
- Provide customer support
Data Security
We take reasonable measures to protect customer information.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain information only as long as reasonably required for purposes such as:
- Order fulfilment
- Customer support
- Account management
- Returns and exchanges
- Tax and accounting requirements
- Fraud prevention
- Legal compliance
- Resolving disputes
The reference policy likewise notes that information is retained based on account, service, legal and dispute-resolution needs.
Your Privacy Rights
Depending on applicable law and your location, you may have rights to request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of eligible information
- Withdrawal of consent
- Opt-out from promotional communications
- Information about how your data is processed
- Restriction or objection to certain processing where applicable
Similar access, correction, deletion and portability rights are described in the source policy.
International Customers
Where international services are used, personal information may be processed by Shopify, payment providers, courier partners or other service providers outside your country.
Such processing will be handled subject to applicable privacy requirements.
Children's Privacy
We do not knowingly collect personal information from children in violation of applicable law.
Third-Party Websites
Our website may contain links to third-party platforms.
Those websites operate according to their own privacy policies and terms.
Changes to This Privacy Policy
We may update this Privacy Policy periodically due to changes in our services, technology, business operations or applicable requirements.
The latest version will be published on this page.
Contact Us
For questions about this Privacy Policy or your personal information:
Vayyaarie Sarees
A Unit of Vaarahi Silks
Nizampet, Hyderabad, Telangana, India
Phone: +91 9100004454
Email:
marketing@vayyaariesarees.com
Website:
www.vayyaariesarees.com
